Recommended Reading
Jim Harris' The Learning Paradox The Learning Paradox - Gaining Success and Security in a World of Change
--Jim Harris (1998)

Job security today is based on learning, changing and accepting uncertainty. Paradoxically these are what we as adults fear the most! We have moved from a knowledge-based to a learning-based economy. This is the theme of The Learning Paradox.
In February 1999, The Learning Paradox was nominated for the Canadian National Business Book Award. And Books for Business - the premier Canadian business book seller - listed it as one of the top 10 business books in all of North America. There are now over 30,000 copies in print.
To read more about the The Learning Paradox and order now, click on the book cover! ISBN 9780771575747



Hawken/Lovins/Lovins' Natural Capitalism Natural Capitalism: Creating the Next Industrial Revolution
--Paul Hawken, Amory Lovins, Hunter Lovins (1999)

In Natural Capitalism, Paul Hawken and Amory and Hunter Lovins write that in the next century, cars will get 200 miles per gallon without compromising safety and power, manufacturers will relentlessly recycle their products, and the world's standard of living will jump without further damaging natural resources. Offering dozens of examples of businesses increasing their earnings, reducing costs, enhancing competitiveness and restoring the earth, Natural Capitalism sets the agenda for rational, ecologically sound industrial development. ISBN 0316353167
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Wilson's Play to Win!
Play to Win! Choosing Growth Over Fear in Work and Life
-- Larry Wilson, Hersch Wilson (1998)


Packed with time-tested techniques and real-life case studies, this work and life field guide is based on the famous training program of the same name that has helped 250,000 participants in hundreds of major corporations learn how to succeed in today's tough business environment. ISBN 1885167318
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Christensen's Innovator's Dilemma Innovator's Dilemma - When New Technologies Cause Great Firms to Fall
-- Clayton Christensen (1997)

In his cut-to-the-core wake-up call to all businesspeople, Christensen proves that even the greatest companies can be destroyed by new technologies. Christensen makes readers understand the complexities of the relationships between technological change and success in business, and urges the need for balancing the development of disruptive and sustaining technologies. ISBN 0875845851
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Reichheld's The Loyalty Effect The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value
-- Frederick Reichheld (1996)

U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. The Loyalty Effect reveals the secrets of successful companies which base their business strategies on loyal relationships. Reichheld lays out the principles that connect value creation, loyalty, growth, and profits, and shows how great companies have used these principles to build loyal customers, loyal employees, and loyal owners.
ISBN 0875844480
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Osborne/Gaebler's Reinventing Government Reinventing Government How the Entrepreneurial Spirit is Transforming the Public Sector
-- David Osborne and Ted Gaebler (1993)

In this policy-shaping book, Osborne and Gaebler show the way toward nothing less than an American perestroika, shaking up accepted notions of what governance means with success stories of ghetto schools that brilliantly educate, sanitation departments that make a profit, and police departments that are as efficient as any high-tech corporation.ISBN 0452269423
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Cusumano/Selby's Microsoft Secrets Microft Secrets How the World's Most Powerful Software Company Creates Technology, Shapes Markets and Manages People
-- Michael Cusumano and Richard Selby (1995)

Drawing on almost two years of on-site observation at Microsoft headquarters, eminent scientists Michael A. Cusumano and Richard W. Selby reveal many of Microsoft's innermost secrets. This inside report, based on forty in-depth interviews by authors who had access to confidential documents and project data, outlines the seven complementary strategies that characterize exactly how Microsoft competes and operates, including the "Brain Trust" of talented employees and exceptional management; "bang for the buck" competitive strategies.ISBN 0028740483
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Barker's Paradigms Paradigms The Business of Discovering the Future
-- Joel Arthur Barker (1993)

A guide to bringing American business into the next century includes advice on how to spot a new trend, help key people adapt to change, and manage "intractable problems." Joel Barker, host of the bestselling corporate video of all time, Discovering the Future: The Business of Paradigms, leads businesses into the 21st century with this critically acclaimed book filled with tools for maintaining an edge on the competition. ISBN 0887306470
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Carlzon's Moments of Truth Moments of Truth -- Jan Carlzon (1989)
Moments of Truth is Carlzon's story of how, under his leadership as president and CEO, Scandinavian Airlines System (SAS) emerged from deficits to profitability, improved services, and enhanced its market position by becoming a customer-oriented company organized for change. His strategies focus on the customer, encouraging risk-taking, delegating more authority to front-line employees, and eliminating vertical levels of hierarchy for a more horizontal organization bear the hallmarks of entrepreneurial management and the pursuit of excellence. Carlzon's book has a universal message and deserves attention for its clear illustration of these strategies in action. ISBN 0060915803
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Roberts/Brandum's Get A Life! Get A Life!: How to Make A Good Buck, Dance Around the Dinosours and Save the World
-- Wayne Roberts and Susan Brandum

Two books in one, Get A Life! is a primer on new careers and lifestyles, and a bold and exciting strategy for social, economic and environmental renewal. Synthesized here for the first time are the 10 principles that invite us to move beyond stale policy debates that are fixated on cutbacks and deregulation, and to move forward with fresh options that are neither "left nor right, but way out in front".ISBN 0969775512
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Wilson's Stop Selling, Start Partnering Stop Selling - Start Partnering New Thinking About Finding and Keeping Customers
-- Larry Wilson, Hersch Wilson (1996)

Wilson has written a head-turning book on how the sales process has changed and prescribes a new route to sales success. Sales people now have to become partners with their customers. While customer-focused sales center around the transaction (the sale), partnership centers around the relationship. Commencing with a fast-paced tour of the current state of selling, he offers seasoned advice, anecdotes and personal narratives which illustrate the power of delivering real value to customers at every level of their business.ISBN 0471133639
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Klatt/Irvine/Murphy's Accountability Accountability: Getting A Grip On Results
-- Bruce Klatt, David Irvine, Shaun Murphy (1998)

In this book authors Klatt, Murphy, and Irvine show you how to develop the tools to deal effectively with accountability issues in your organization. In a very practical form, the authors teach you to inspire your employees or employers with a motivational strategy that meets goals and strengthens organizations from top to bottom. ISBN 0773760121
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Covey's 7 Habits The 7 Habits of Highly Effective People
-- Stephen Covey (1990)

The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change was a groundbreaker when it was first published in 1990, and it continues to be a business bestseller with more than 10 million copies sold. Stephen Covey realizes that true success encompasses a balance of personal and professional effectiveness, so this book is a manual for performing better in both arenas. His anecdotes are as frequently from family situations as from business challenges. ISBN 0671708635
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Covey's Principle-Centered Leadership Principle-Centered Leadership
-- Stephen Covey (1992)

How do we as individuals and organizations survive and thrive amid tremendous change? Why are efforts to improve falling so short in real results despite the millions of dollars in time, capital, and human effort being spent on them? Stephen R. Covey demonstrates that the key to dealing with the challenges that face us today is the recognition of a principle-centered core within both ourselves and our organizations. Dr. Covey offers insights and guidelines that can help you apply these principles both at work and at home -- leading not just to a new understanding of how to increase quality and productivity, but also to a new appreciation of the importance of building personal and professional relationships in order to enjoy a more balanced, more rewarding, more effective life.ISBN 0671792806
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Hamel/Prahalad's Competing For The Future Competing For The Future
-- Gary Hamel and Prahalad (1994)

With their breakthrough strategy for seizing industry leadership and dominating the markets of tomorrow, Hamel and Prahalad challenge executives the world over to stop the unrewarding and ultimately dead-end process of downsizing and enter the dynamic realm of industry transformation.ISBN 0875844162
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The 100 Best Companies in Canada to Work For
-- Jim Harris, Eva Innes, Jim Lyon (1991)

From pressure-cooker work environments and unsettled atmospheres to excellent job situations, the ratings in this employee's bible are honest, well-researched descriptions of Canada's employers. After a four-year break, Eva Innes, Jim Lyon and Jim Harris have again chosen the best companies to work for. In The Financial Post's 100 Best Companies to Work for in Canada, they discuss the impact of mergers on employee morale and increasing job insecurity all over the country.ISBN 0006376924
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